Insurance & payment
Questions about cost should never keep you from reaching out. Here is how payment works and what to ask before your first visit.
Insurance
Insurance participation can change, so the best way to confirm coverage is to email hello@yourowngrounds.org before your first appointment. We are happy to walk through your options with you.
Questions to ask your insurance company
Call the member services number on your insurance card and ask:
- Do I have outpatient mental health (behavioral health) benefits?
- Are telehealth psychiatric visits covered?
- What is my copay or coinsurance for a psychiatric evaluation and for follow-up visits?
- Have I met my deductible this year?
- Do I need a referral or prior authorization?
- Do I have out-of-network benefits, and how do I submit a claim for reimbursement?
Private pay rates
Some people choose to pay directly for care, whether they are uninsured, prefer more privacy, or are using out-of-network benefits. Our private pay rates are:
| Visit | Length | Rate |
|---|---|---|
| Initial psychiatric assessment with psychotherapy | 1 hour | $250 |
| Follow-up visit with psychotherapy | 30 minutes | $160 |
| Follow-up visit without psychotherapy | 15–20 minutes | $100 |
| Stand-alone psychotherapy session | 30 minutes | $125 |
If you are paying privately, you have the right to a Good Faith Estimate of your expected costs before your visit (see below). Email hello@yourowngrounds.org with any questions about cost.
HSA & FSA
Mental health services are often eligible expenses for health savings and flexible spending accounts. Check with your plan administrator to confirm.
Your right to a Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Frequently asked questions
Do you accept my insurance?
Insurance participation can change, so please email hello@yourowngrounds.org before your first appointment. We will let you know whether we are in network with your plan or discuss self-pay options.
What are your private pay rates?
$250 for a 1-hour initial psychiatric assessment with psychotherapy, $160 for a 30-minute follow-up with psychotherapy, $100 for a 15–20 minute follow-up without psychotherapy, and $125 for a 30-minute stand-alone psychotherapy session.
Can I use my HSA or FSA?
Mental health services are often eligible expenses for health savings accounts (HSAs) and flexible spending accounts (FSAs). Check with your plan administrator to confirm.
What is a Good Faith Estimate?
A Good Faith Estimate is a notice of the expected charges for your care. If you are uninsured or are not using insurance, you have the right to receive one before your services under the federal No Surprises Act.
Is telehealth covered by insurance?
Many plans cover telehealth mental health visits, but coverage varies. Ask your insurer whether outpatient telehealth psychiatric visits are covered and what your copay or coinsurance will be.
Ready to take the first step?
Learn what to expect, then email us to ask a question or schedule your comprehensive psychiatric evaluation. Serving the Dallas–Fort Worth area through secure telepsychiatry.